TERMS OF USE, PRIVACY & COOKIES POLICY

1. TERMS OF USE

1.1 We, The City of Oxford Motor Services Limited (trading as The Oxford Bus Company), of Cowley House, Watlington Road, Oxford, OX4 6GA, have made every effort to ensure the accuracy and suitability of the information contained in the documents and related graphics published on this website. Your use of this website is subject to your acceptance of the following terms and conditions of use.
1.2 We will not be responsible for any loss from the use of, or reliance on this information. In no event will we be liable for any special, indirect or consequential damages of any kind, that may result from use of the website as a consequence of any inaccuracies in, or any omissions from, the information which it may contain.

1.3 All documents and related graphics are provided 'as is' without any warranty of any kind, either expressed or implied. We hereby disclaims all warranties and conditions with regard to this information. You should not assume that the information displayed is error-free or that it will be suitable for the particular purpose, that you have in mind when using it.
1.4 It is our policy to obtain permission to link to other websites. We are not responsible for the content or reliability of the linked website, and we do not necessarily endorse the views expressed within them. Listing should not be taken as an endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages.
1.5 We give no warranty regarding the ownership of any intellectual property either in the contents of this website or in any other sites with which we may be linked.
1.6 We make every effort to check and test material at all stages of production. It is always advisable to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.
2. PRIVACY POLICY

2.1 The privacy policy relates only to information that we obtain from you. If you visit a website operated by a third party through a link included on this website, your information might be used differently by the operator of the linked website.
2.2 The information you provide to us when using this website will be processed for the following reasons:

2.2.1 to administer your user account with us;
2.2.2 to process any request for advice or information supplied by us;
2.2.3

to notify you of our bulletins, information packs and services;
2.2.4 to customise this website according to your interests;
2.2.5 to comply with our statutory and regulatory obligations; and
2.2.6 to process any orders you make through our website. If you do not wish to receive additional information from us, you can let us know by emailing us at webadmin@oxfordbus.co.uk
2.3 The type of information we will collect about you includes:-

2.3.1 your name and address;
2.3.2 your phone number and e-mail address; and
2.3.3 your credit or debit card details if you are purchasing tickets.
2.4 We will never collect sensitive information about you without your explicit consent.
2.5 Any information that we collect about you is stored electronically on our database. It may also be printed and stored in our filing system.
2.6 We will keep your personal information confidential except to the extent that we are compelled to disclose it by law (for example where fraud or other crime is involved) or to comply with an instruction of a regulatory body of competent jurisdiction. From time to time we may be called upon to demonstrate our maintenance of certain professional standards as set by appropriate authorities and/or to satisfy our auditors and/or to comply with regulations in relation to money laundering or other statutory requirements. If you do not consent to our production of your details for the purposes only as an exception to our duty of confidentiality, you can let us know by emailing us at webadmin@oxfordbus.co.uk
2.7 If you believe that the information we hold about you is inaccurate or if you wish us to cease processing your data for any particular purpose or purposes, write to us at the address found in paragraph 1.1.
2.8 To comply with the Data Protection Act 1998 we adhere to strict technical and organisational security procedures. The personal information which we hold will be held securely to ensure no unauthorised disclosure or access takes place. When you register for a user account with us you will be required to adhere to the security provisions set out in our terms and conditions.
2.9 We would like to contact you in the future for marketing purposes by post and e-mail and telephone but we need your consent before we can do this. If you would like us to contact you (including by e-mail or telephone) concerning our services and offers that may be of interest to you then please tick the appropriate box on the registration form.
2.10 You may refuse any marketing communication from us in the future at any time by emailing us at webadmin@oxfordbus.co.uk
2.11 Should you wish to obtain a copy of the personal data that we hold on you, please write to us at the address given in paragraph 1.1. We will notify you of any sum you must pay in order to get your data.
2.12 If you have a complaint regarding any breach of this privacy policy, contact us at the address shown in paragraph 1.1. When we receive the complaint, we will review it and ensure that we are in compliance with our privacy policy and all applicable laws. We will contact you within 40 days of receiving your complaint to inform you of the results of your complaint.
3. COOKIES

3.1

When visiting our web pages, we would like to use tracking technologies which record and store information about you and your visit automatically. This can include using a "cookie" which would be stored on your browser. If you do not want to give this permission, then please set your browser accordingly. The information collected
by cookies does not identify you personally. For more information on cookies, please visit www.allaboutcookies.org.
3.2 With most Internet browsers you can configure your browser so that it refuses new cookies, prompts you to accept cookies or disables cookies altogether. Exactly how this is done is dependent on the browser you use.
3.3 We automatically collect and store only the following information about your visit:-

3.3.1 the internet domain and IP address from where you access our website;
3.3.2 the type of browser software and operating system used to access our website;
3.3.3 the date and time you access our website;
3.3.4 the pages you enter, visit and exit our website from; and
3.3.5 if you linked to our website from another website, the address of that website.
3.4 We use the information we collect to help us identify click stream patterns, to improve our website and to learn about the number of visitors to our website and the types of technology our visitors use. We only use this information to ensure that our web pages stay compatible with a selection of browsers and systems and thereby ensure that the pages appeal to a wide audience.
By clicking the "I Agree" button on the registration form, you agree that you:-

1. have read the web site terms of your privacy policy;
2. consent to our use of your information in accordance with our privacy policy;
3. consent to the use of cookies as disclosed to you in our
cookies policy
and;
4. agree to bound by these terms and conditions.

If you do not agree, please leave this website now.